Frequently Asked Questions

Delivery

Orders placed on weekdays before 2pm GMT will be processed and dispatched on the same day. Orders received after 2pm GMT on weekdays will be processed and dispatched on the next working day. For example, orders received after 2pm on a Friday will be dispatched on the following Monday, or Tuesday if a bank holiday falls on Monday. While we usually keep all products in stock, in the rare event that an item is out of stock, we will notify you with the expected delivery time. Once your order is dispatched, you will receive an email with a tracking number.

Orders placed after 2pm on a Friday up to midnight on Saturday will be dispatched by us and sorted by An Post on Sunday.

• A working day is Monday to Friday, excluding public holidays.

** Please note that order processing may take longer during busy periods, such as Christmas, Black Friday/Cyber Monday, and Sales.

We deliver from Monday to Saturday* (excluding Bank Holidays).

*Saturday deliveries are only available to major towns and cities.